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Testimonials

How we do

5/5

N.B.

Justin and his crew were just amazing. He came over on a holiday weekend for an emergency job and really saved the day. The crew worked over the holiday and late evenings to meet an external deadline and deal with all sorts of surprises along the way. They were gracious and professional throughout the project, and very fair on pricing. Really, Justin is terrific. I hope you never have a water-line emergency like we did, but if you do, he’s the guy to call!

Bellevue, WA | 09/25/2020

5/5

Larry W.

Great company with superb customer service. Very knowledgeable and explained each step of the process thoroughly. Work was done as scheduled, honest and true to their commitment. Great work and

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  • Oct, 2020
  • Sumner, WA
5/5

Nick M.

I can’t say enough good things about my experience working with Jones Underground. Great communication, exceptional work, and fair pricing! Justin went above and beyond to ensure the job was

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  • Sep, 2020
  • Olympia, WA
5/5

N.B.

Justin and his crew were just amazing. He came over on a holiday weekend for an emergency job and really saved the day. The crew worked over the holiday and late evenings to meet an external

Read More
  • Sep, 2020
  • Bellevue, WA
5/5

David A.

Very impressed with the quality of work done. Justin was very professional & clearly explained my options to replace my waterline. His bid was very reasonable and he did an amazing job. Would

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  • Oct, 2020
  • Skok, WA
5/5

Randall W.

Courteous and professional. Seems very knowledgeable and explained all options. Seems to genuinely care about the customer and costs associated with the job. Work is neat and professional.

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  • Oct, 2020
  • Shelton, WA
5/5

Thomas A.

Justin showed up, used his professional expertise to tell me what needed to be done and what my options were (I had a water service line leak), and his wife worked with me over email to write the quote.

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  • Nov, 2020
  • Tumwater, WA
5/5

Jason S.

If you’re looking for someone that prides themselves at doing the job right the first time, then you won’t get any better than Justin at Jones Underground. Not only did he annihilate all the other quotes but he

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  • Jan, 2021
  • Puyallup, WA
5/5

Eric S.

Jones Underground LLC is a reliable and trustworthy company. In January, I had a water line leak somewhere in my 250 feet of line between the pump house and residence. I was told by my pump guy

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  • Jan, 2022
  • Olympia, WA
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