(360) 504 6168

Testimonials

How we do

5/5

Thomas A.

Justin showed up, used his professional expertise to tell me what needed to be done and what my options were (I had a water service line leak), and his wife worked with me over email to write the quote. It was incredibly convenient to not have to try and call over a period of days during business hours. I also scheduled over email as well. Day of the job, he shows up on time and gets to work replacing my whole water service line from the water meter to my house. He coordinated with the local water utility, shut my water off (warning me beforehand of course), replaced my line, tested everything and the replacement was done. I am 100% satisfied with the work, warranty, and the process of doing the job. I was also very glad to be able to get a local plumber who knows the Olympia-Tumwater-Lacey area.

Tumwater, WA | 11/11/2020

5/5

Larry W.

Great company with superb customer service. Very knowledgeable and explained each step of the process thoroughly. Work was done as scheduled, honest and true to their commitment. Great work and

Read More
  • Oct, 2020
  • Sumner, WA
5/5

Nick M.

I can’t say enough good things about my experience working with Jones Underground. Great communication, exceptional work, and fair pricing! Justin went above and beyond to ensure the job was

Read More
  • Sep, 2020
  • Olympia, WA
5/5

N.B.

Justin and his crew were just amazing. He came over on a holiday weekend for an emergency job and really saved the day. The crew worked over the holiday and late evenings to meet an external

Read More
  • Sep, 2020
  • Bellevue, WA
5/5

David A.

Very impressed with the quality of work done. Justin was very professional & clearly explained my options to replace my waterline. His bid was very reasonable and he did an amazing job. Would

Read More
  • Oct, 2020
  • Skok, WA
5/5

Randall W.

Courteous and professional. Seems very knowledgeable and explained all options. Seems to genuinely care about the customer and costs associated with the job. Work is neat and professional.

Read More
  • Oct, 2020
  • Shelton, WA
5/5

Thomas A.

Justin showed up, used his professional expertise to tell me what needed to be done and what my options were (I had a water service line leak), and his wife worked with me over email to write the quote.

Read More
  • Nov, 2020
  • Tumwater, WA
5/5

Jason S.

If you’re looking for someone that prides themselves at doing the job right the first time, then you won’t get any better than Justin at Jones Underground. Not only did he annihilate all the other quotes but he

Read More
  • Jan, 2021
  • Puyallup, WA
5/5

Eric S.

Jones Underground LLC is a reliable and trustworthy company. In January, I had a water line leak somewhere in my 250 feet of line between the pump house and residence. I was told by my pump guy

Read More
  • Jan, 2022
  • Olympia, WA
Previous
Next

DISCLAIMER: Illustrative Imagery for Customer Testimonials

The photos accompanying customer testimonials on this website are illustrative and may include stock images. These images have been chosen to maintain the overall design and aesthetics of the site. They are not necessarily of actual clients who have provided testimonials. Our commitment to privacy and confidentiality prevents us from using actual customer images without explicit consent. The testimonials themselves, however, reflect the authentic experiences and feedback of our valued customers. We greatly value the trust our clients place in us, and we are dedicated to ensuring the accuracy and integrity of all information presented on our website.

FOR ANY CONCERNS OR INQUIRIES REGARDING THE USE OF IMAGES ON THIS SITE, PLEASE DON’T HESITATE TO CONTACT US

Design and Host  |  Modernized

© Jones Underground, LLC  |  LIC#JONESUL805B9